Macarthur has moved to the new Qustodio Parent app due to the Family Zone App no longer being supported after June 30 2023.
Outlined below are two scenarios that address the implications for school managed devices 7-12 (iPads/Laptops) and any personal devices your children may have.
1. School devices are set up with web filtering restrictions regardless of whether they are at school or at home. These settings are in place to ensure basic safe filtering rules are always in place.
2. Other settings that parents may wish to set up such as time restrictions, app restriction etc will need to be set up by parents using the inbuilt IOS restriction features. Details on how to do this can be found in the parent help section of our school website. https://www.macarthur.nsw.edu.au/parents/ipads/setting-up-ipad-restrictions
3. Parents are able to get timeline reports of your child’s online activity including word and video searches while at home. These tools will provide you with insights and visibility to help you better understand how your child is engaging with their school device after school hours.
4. Parents are also able to utilise a ‘pause internet’ feature in the new app. This means parents are able to stop internet access on their child’s school device at any moment.
5. In order for parents to be able to ‘pause internet’ and get weekly reports, parents will need to create an account, log in and ‘claim’ their child. Details on how to do this can be found at this link. How to create a Qustodio Account & Claim my child's learning device
6. Regarding your initial sign up process - one parent/guardian must create the initial account, and then additional parents/guardians can be invited and given access to your Qustodio account in order to share visibility over your child’s learning device activity outside of school hours.
7. Qustodio Account creation link (claim your student) You will be prompted to enter an email address. This is the email address that you have given to the school as your contact email.
Macarthur has provided 2 Qustodio App licences per family for use on personal devices. Additional licences can be purchased if necessary. The steps to set up the Qustodio app for a personal device are outlined below. Note: if you have been previously using Family Zone you will need to cancel the Family Zone account and remove the app first.
How to set up the Qustodio App on your child’s personal devices
1. If you have a Family Zone account you will need to cancel it prior to making the switch to Qustodio. Steps on how to do this are provided here.
2. Create your new Qustodio account once you have cancelled your Family Zone account. You will be prompted to enter an email address. This is the email address that you have given to the school as your contact email. To get started with Qustodio Click here.
3. Download the “Qustodio Parent app”. https://apps.apple.com/us/app/qustodio-parental-control/id1501720596?ls=1
4. Install “Kids App Qustodio” on your child’s personal devices and start supervising. https://apps.apple.com/app/qustodio-parental-control/id990229433?ls=1
5. You can protect two additional personal devices (phones, shared iPads, etc) per family free of charge
If you encounter any issues then please contact Qustodio myschool@qustodio.com
* IMPORTANT - Parents should not install “Kids App Qustodio” on the school issued learning device. *
* Important - when creating your account a validation email will be sent to you. Please check your spam or junk folder for the validation email.
Video Resources
Watch the videos below to help you successfully create your Qustodio Family Account
• Part 1: How to create a Qustodio Account & Claim my child's learning device
• Part 2: Inviting additional parent/guardian to create a Qustodio account